Explore Blogs from Industry Experts

Training Your Team to Navigate the Challenges of the Used Vehicle Market

WRITTEN BY: NCM ASSOCIATES Posted on 12 01, 2025

The used vehicle market has rapidly evolved into an essential component of dealership profitability, requiring a sharp focus on strategy, inventory management, and team training. From supporting new car sales to optimizing residual values and reinforcing dealer viability, your dealership’s long-term success hinges on how well your team adapts to the complexities of this sector.

The Importance of OEM Training in Enhancing Fixed Operations Efficiency

WRITTEN BY: NCM ASSOCIATES Posted on 11 24, 2025

For seasoned fixed operations leaders, the value of the service and parts departments is clear. These departments deliver stable, high-margin revenue, build long-term customer loyalty, and help insulate the dealership from sales volatility.

Streamlining Operations: Essential Tips for Efficient Body Shop Management

WRITTEN BY: BRANDON ROY Posted on 11 24, 2025

Yes, running a successful body shop requires technical expertise. However, it also needs efficient operations, consistent communication, and strategic planning. As Brandon Roy, Instructor at NCM Associates, explains in this blog, shop managers face a variety of challenges in today’s collision centers. Here are some essential tips for streamlining body shop operations, reducing delays, and boosting productivity.

Ultimate Learning & Development Guide To Dealership Training

WRITTEN BY: NCM ASSOCIATES Posted on 11 17, 2025

Learning and development (L&D) in dealership training is the backbone of a successful automotive business. Dealerships that invest in training programs for sales, service, and management teams see higher performance, better customer experiences, and increased retention rates. Developing a structured approach to training ensures your employees are equipped with the skills they need to succeed.