Service Advisors
Do you know that...

If an average Dealership in the United States adds just 0.1 more Flat Rate Hour to their average Customer Pay Repair Order, their Service & Parts Gross Profit will increase by about $7,000 per month (that's $84,000 per year)! And that's just 0.1 Flat Rate Hour--suppose we help you add 0.3 by addressing a few fundamental, Real-World "How To's" and Key Performance Areas:

  • The nature of the Dealership Service Business
  • Why we need Service Advisors
  • The three parts of listening and why they are important
  • The three parts of communication and why they are important
  • DSC Best Practice Service Reservation/Pre-Work Order Preview Process
  • Three easy ways to sell needed, legitimate maintenance and repair work
  • Line-Item and Spending Limit Estimates to increase Sales
  • Hours-Loading Scheduling & Dispatching
  • Quality Assurance
  • Customer Follow-Up
  • And much, much more!
Full Service Service Advisor Training
Service Advisor Selling & Customer Handling Training
An Automotive Dealership's Service Advisors are its Service Department's Key Impact People for Gross Profit AND CSI. Average Service Advisors handle $25,000 in Labor Gross Profit per month; top Service Advisors handle $40,000 or more!

We have a Dealership-Proven Training Program that we conduct at your Dealership, in your facility, with your people, in their environment that can turn your "average" Service Advisors into Top Performers!

Call us today at 1.800.825.8226

We'll discuss your needs and explain how Dealer Service Corporation will help you achieve the same results that so many of our Clients currently enjoy!


Dealer Service Corporation provides comprehensive, consultative Full Service Service Advisor Training that includes two weeks of intensive training. Each full week consists of classroom-style learning (in meeting rooms and in the Service Drive) and hands-on training to give your Service Advisors both the knowledge and experience they need to take your Dealership to the next level.

Our Full Service Service Advisor Training also includes a comprehensive Retail Repair Order Sales Analysis to pinpoint opportunities, a Profit Solutions® Profile to look for Departmental Opportunities, plus a review of your Parts Inventory’s ability to supply your Customers.  We will likely create you a customized set of "common sense" maintenance menus and leave this system on your dealership's computers.

Click here to calculate your potential and see why Dealers love DSC’s Service Advisor Training: