Service, Parts, and Body Shop
Quick Service Teams
| 1. | Dealership Quick Lube operations often
overlook huge amounts of needed Maintenance and Light Repairs
due to the caliber of the staff, and the uneven flow of Customers three times per day. |
| 2. | Customers without appointments who need simple maintenance on a “wait” basis or emergency repairs often cannot be accommodated
without the Dealer’s or the Manager’s direct intervention. |
| 3. | Dealerships give unnecessary “loaners” to Customers for simple work that could have easily been performed by a team in an hour or so. |
| 4. | Many lower-skilled Quick Lube Technicians leave the Dealership because they lack the Supervision and Training that could advance them in their careers. |
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How DSC Makes
Quick Service Teams Equal Quick Profits! |
- We work with your Managers to select the right Lead Technician and Team Members
- We assign responsibilities to, and train the Team Leader
- We assign responsibilities to, and train the Team Members
- We establish the work schedule for each Team Member
- Our Excel Pay Plan template makes payroll and costing easy
- We determine which work goes to the Quick Service Teams
- We train your Service Advisors to maximize each Customer’s visit
- We help you promote your Quick Service Teams to set you above the competition
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What you can
Expect! |
| P | Increased Service and Parts business – both Maintenance & Light Repair Work as well as overall Service work |
| P | Reduced waiting time for “waiters” |
| P | Reduced Service Stalls needed |
| P | Reduced Service Parking Spaces needed |
| P | Reduced Service Rentals/ Loaners needed |
| P | Reduced stress on Service Advisors and Technicians |
| P | May create a supervised, structured training platform for “C” and “D” skilled Technicians |
| Why DSC! |
| é | We pioneered Quick Service Teams in 1998 |
| é | We roll up our sleeves and work with you to make it happen |
| é | We have Dealership-Proven Results |