PARTS DEPARTMENT OBJECTIVES

• We set Target and M.A.P. (Minimum Acceptable Performance) Objectives for the Overall Department, plus the Individual Performers.
• We develop and implement Direct Performance Pay Plans tied to Objectives.
• We set-up Performance Tracking Boards.
• We develop and implement an Expense Reduction Strategy. To establish areas in need of Expense Control, we analyze Wholesale Sales Profitability and Wholesale Sales Delivery Logistics, and we help you answer the following questions:
  1. Do current Job Activities and Body Counts match business?
  2. Are Direct Performance Pay Plans coordinated with Individual and/or Department Objectives?
  3. Can we dovetail Job Responsibilities between Departments?
  4. Can we convert Hourly/Salaried Productive Personnel to Commission?
  5. How can we improve your Service & Parts Receivables?

PARTS DEPARTMENT EFFICIENCY

• We set Correct Days Supply Parameters.
• We set Correct Phase-In/Phase-Out Parameters.
• We train Staff in Proper Emergency Purchase & Lost Sale Recording.
• We introduce and implement Special Order Parts Procedures and Controls.
• We initiate or improve Warehouse Inventory Arrangement.
• We implement pro-active methods to combat Obsolescence & reduce Excess Stock
  

PARTS DEPARTMENT PROFITABILITY

• We develop and implement Matrix & Competitive Parts Pricing.
• We take action to increase Purchase Discounts and reduce Outside Purchases from competitors.
• We improve Wholesale Parts Operation NET Profits.